Q:How do you install your machine?
A:Generally,an engineer will be sent to your factory to help install and adjust the machine.We also have paper installation instructions and videos to teach you until you use it properly.
Product FAQ
Q:What about warranty period?
A:All of our products are covered by a one-year warranty period, during which replacement of parts is free of charge. We offer lifetime technical support and other assistance.
Q:What countries do you export your products to?
A:Our products are sold to all over the world and have received relevant certifications.
Q:How do we get after-sales service from the machine?
A:We will provide technical support for installation, operation and maintenance, etc. We can also arrange technical engineers to visit the site for maintenance.
Q:Can your machine guarantee the ovalness to make the pipe?
A:Yes, our machine parts use the top CNC system from Taiwan to make the parts with high precision. We guarantee 100 % ovalness of the tube will be made. We also test the machine before delivery.
Q:How many tons does the normal machine produce per month?
A:Our machines are based on the model, in case, one machine can produce 70 tons per month.
Q:How long does it take to replace the rollers on the machine?
A:If one worker changes the rollers, it takes about 3 hours to change them, but sometimes it depends on whether the worker has enough familiarity to decide.
Q:How many workers are needed to operate the machine?
A:One worker can operate two machines at the same time if the workers know how to operate the machine.
Q:When will your company deliver?
A:Our delivery period is within 45 days, depending on your quantities.
Q:What payment methods can you accept?
A:We can accept payment by wire transfer (40 % deposit, 60 % before shipment), payment by bill of lading or sight letter of credit
Q:Can you print company name or logo on the products?
A:Yes, we can print your logo or company name on the product by stamping or coating.
Q:What are the advantages of the machines?
A:Current position we have first class suppliers. Like Siemens motor, Zhujiang gearbox, Dongfeng auto parts on the machine.
Q:What products does your company produce?
A:Our products include stainless steel tube making machine, polishing machine, embossing machine, slitting machine and roll forming machine.We also have rich experience in this area.